Service

Service We Offer

The digital revolution today demands Industrial Manufacturers to adapt and develop leading edge ‘operations and supplier collaboration’ ecosystems. This includes the need to develop smart products, roll out platforms for collaboration leading to reduced cost and enhance service capability.

Also, ever-evolving complexities in buyer behavior and competitive pressure make it imperative for Industrial Manufacturing companies to explore new opportunities of incremental revenue growth. Now, this takes a leap from traditional interaction with customers, which takes place only at the point of sale and service to a ‘consistent customer experience’ across the complete buyer lifecycle enabling customer discovery, evaluation and loyalty.

We help Industrial Manufacturing companies navigate the current dynamic landscape to deploy cutting-edge solutions that help to innovate and ensure profitability. We deliver industry-specific services and solutions to our Industrial Manufacturing clients, enabling them to achieve greater visibility into their traditional supply chains and to optimize the processes, thus, leading to reduced cost, improved productivity process transformation, and enhanced customer experience. We work with seven of top 15 Industrial & Process Manufacturing companies and with our expertise in digital technologies help our customers stay competitive in today’s competitive marketplace.

YOUR SATISFACTION IS OUR PASSION

Customer satisfaction has received considerable attention in recent years in residential projects. The research work was carried out to examine customer behavior towards residential projects. A survey has undertaken with close ended questions. An opinion are taken on Likert scale and mail survey with face to face interview was held with 104 sample customers about the home variables provided in home by the developers. Statistical analysis was conducted by statistical package for social science (SPSS) to explore customer satisfaction in residential projects. Mean value indicates that most of customers were not properly satisfied with house service and maintenance of home from developers. The main benefit of this work is to gain high customer satisfaction with remain a customer’s potential partner in the future.

Satisfaction has been explained as a function to make comparison between a perception of an outcome by an individual and the expectation of the outcome . Client's satisfaction has become challenging issue for the past few decades in construction industry. Usually, clients of construction sector experienced dissatisfaction in many aspects including overspend in project cost, delay of completion, poor quality, and incompetent project teams like subcontractors and consultants. Clients' satisfaction is one of the key performance indicators for all the participants in construction industry. They must always show improvement in the performance if they want to survive and sustain in the global marketplace. However, quality performance of the products and services which have been received by client within cost and time is always tightly related to the measurement of clients' satisfaction